If you’ve ever had the misfortune of having to chase a sales prospect to follow up on a presentation or proposal you have given, you know how frustrating this is. Worse yet, it usually stops the sale from happening. In this video Master Coach Rich Grof, gives a sales technique to help improve our ability to close sales when we use our phone to communicate and eliminate the follow up chase.
Master Coach Rich Grof talks about how using great customer service as a sales technique can produce great results for business owners and sales people.
Rich and the team at Rich Grof Performance Sales Coaching offer sales training programs that are buyer focused and take the slimy feeling out of sales. If you would like to know more contact us.
What are your thoughts on using customer service skills vs sales skills. We would love to hear from you below.
Master Coach Rich Grof talks about the $10,000 mistake that business owners make over and over again. Don’t make this mistake in your business. We have many techniques and training tools that can help your avoid it. Contact us today!
In this video, Rich Grof, explains how you can start attracting bigger, more profitable, clients.
Your income is directly related to your leadership level. Making one small improvement to your leadership level causes a ripple effect in your income capacity. You can have the knowledge and the understanding of the sales process but still not move the prospect forward. Without a strong leadership posture, prospects will push against you and not move forward.
Find out more about our leadership training programs by contacting us today
The Sales Process is Changing
Today I’m sitting in a seminar on social selling with LinkedIn presented by my good friend Shane Serra (check out his LinkedIn profile here) from WSI. Shane is brilliant at social selling and I’ve learned much from him over the years. He’s on the cutting edge of the new developments with LinkedIn and how social selling is evolving. LinkedIn is a great way to establish relationship with other business people on a professional basis and every salesperson and sales manager needs to know how to use it. Even though my profile is in the top 5% of all LinkedIn users, I’m open to learning even more. I’m learning that the current pace of technology and social interaction is changing the overall sales process faster than we can imagine, and that’s important for a sales coach and leader.